Privacy

 

BY SUBMITTING PERSONAL INFORMATION, YOU AGREE TO LITTLE HANDS LEARNINGS' COLLECTION, USE AND DISCLOSURE OF SUCH PERSONAL INFORMATION FOR THE PURPOSES DESCRIBED IN AND IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW.

Subject to legal and contractual requirements, and reasonable notice, you may refuse or withdraw your consent to the purpose described at any time by contacting us at hello@littlehandslearning.co.uk. If you refuse or withdraw your consent, we may not be able to provide or continue to provide information which may be of value to you.

“Personal information” as used in this Privacy Policy means information about an identifiable individual, as defined in applicable privacy laws. Personal information may include your name, email address and postal address. Consumers: Little Hands Learning may collect personal information about consumers when they submit information to our website.

Little Hands Learning is responsible for personal information under its control. 

Customer accounts

If you purchase an activity box or a subscription from Little Hands Learning, we collect personal information to improve our checkout experience and customer service.

This information includes:

  • Billing and shipping address

  • Details about your order

  • Email Address

  • Name

  • Phone Number

This information is shared with SquareSpace, our website hosting provider, so they can provide the website service to us. This information is protected by a secure password.

Customer names are saved in a secure password protected Google form. This is to help us manage your subscription. This information is deleted when you cancel your subscription.

If you choose to give us your child’s name, this is used so we can address the note to them. This is optional.

If you have shared your child’s date of birth with us, this is so we can send them a birthday card at the appropriate time.

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

We sometimes share your personal data with trusted third parties. For example, this could include:

  • delivery providers or couriers so that they can deliver your order to you.

We also share customer email addresses, customer name and the name of the product you have ordered with Trust Pilot so that they can collect independent reviews.

We will not sell or forward your details onto anyone else.

Payment details

Stripe (who manage our payments) store all card details. This includes:

  • Name

  • Billing Address

  • Card details

    We do not have access to your card details.

Emails

Abandoned Cart Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  • You enter your email address at checkout, or are logged into your customer account.

  • You add a product which is in stock to your shopping cart

  • You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

Marketing Emails

If you subscribe to our e-newsletter or submit a contact form Little Hands Learning may send you email communications with information that may be useful to you. We will include instructions on how to unsubscribe and inform us of your preferences if you decide you do not want to receive any future marketing or promotional emails from Little Hands Learning. In addition, at any time you may let us know that you wish to discontinue such mailings or contact by emailing us at hello@littlehandslearning.co.uk

We share your contact information with SquareSpace, our email marketing provider, so they can send these emails to you on our behalf.

Order and Account Emails

We may email you with messages about your order or account activity. For example we may email you tell you that:

  • You have created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has been shipped

  • To say thank you for your order.

It is not possible to unsubscribe from these messages.

We share your contact information with SquareSpace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your brower, network, or device

  • Your IP address

Visitor Data

This website is hosted by SquareSpace. SquareSpace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

SquareSpace needs the data to run this website and to protect and improve its platform and services. SquareSpace analyses the data in a de-personalised form.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Scrolling

  • Searches

  • Timestamps

We share this information with SquareSpace, our website analytics provider, to learn more about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text what download to a device when a visitor accesses a website or app.

These funcational and required cookies are always used and allow SquareSpace, our hosting platform, to securely serve this website to you.

These analytics are used on this site, as described above, only when you acknowledge our cookie banner at the bottom of the webpage. We use analytics cookies to view site traffic, activity and other data.

We are using third-party cookies from Trustpilot in order to be able to collect and share customer reviews.

Other websites

Our websites may contain links to other websites which are provided to you as a convenience only. You are advised that other third party websites may have different privacy practices than Little Hands Learning, and Little Hands Learning has no responsibility for such third party websites.